Customer feedback

Customers report issues with easyCredit's application process, where income details are incorrectly recorded. One customer complained that their monthly income was registered as €0 despite a verifiable salary. This leads to unjust rejections and frustration over poor communication with customer service.

Summary based on public customer feedback.

Cancel your agreement quickly and easily below.

About easyCredit

EasyCredit offers personal loans and instalment plans with a fixed term. There is no classic cancellation option, but early repayment is possible — check whether any fees apply. Contact easyCredit's customer service by phone, email or in writing to arrange early repayment or termination. If you're experiencing payment difficulties, you can request a payment arrangement. Time to Cancel helps you understand the process; easyCredit handles the further steps themselves.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Easycredit

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Easycredit

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What should I arrange before cancelling my bank account?

Make sure you have stopped or transferred all automatic collections and periodic transfers. Also check if there are any outstanding payments.

How long does it take for my bank account to be closed?

After receiving your cancellation, it usually takes 1-2 weeks for your account to be closed. The bank will first check if there are no outstanding obligations.

Contact details for easyCredit

Address
Von-der-Tann-Straße 2, 90522 Oberasbach
Email
Beschwerdemanagement@easycredit.de

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