Customer feedback

Customers find Findio's customer service difficult to reach and unfriendly. Because Findio operates as an intermediary, customers are often unsure of the correct cancellation route. This leads to frustration, especially for those seeking quick clarity on how to properly terminate their credit agreement.

Summary based on public customer feedback.

Cancel your agreement quickly and easily below.

About Findio

Findio is a credit intermediary offering personal loans and revolving credit. A revolving credit can be cancelled monthly, while a personal loan cannot be terminated early without costs. To cancel, you contact customer service by phone or email. The formal cancellation must be sent by registered letter to the executing bank. Since Findio acts as an intermediary, the correct cancellation procedure is not always clear to customers.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Findio

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Findio

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What should I arrange before cancelling my bank account?

Make sure you have stopped or transferred all automatic collections and periodic transfers. Also check if there are any outstanding payments.

How long does it take for my bank account to be closed?

After receiving your cancellation, it usually takes 1-2 weeks for your account to be closed. The bank will first check if there are no outstanding obligations.

Contact details for Findio

Address
Laarderhoogtweg 25, 1101 EB Amsterdam
Email
info@findio.nl

Want to cancel more Bank services?

See all Bank services you can cancel with Time to Cancel.

View all Bank services →