Customer feedback

Customers find cancelling the ING Credit Card to be cumbersome. The option in the app is not always visible or available, and the phone support line is difficult to reach. Multiple customers report long waiting times or no response after repeated calls. A cancellation service offers a reliable alternative for those seeking certainty.

Summary based on public customer feedback.

Cancel your agreement quickly and easily below.

About ING Creditcard

You can cancel your ING Credit Card at any time, with no fixed notice period. Cancellation is possible through the ING Banking app, ING internet banking, by phone at 020-228 8800, or at an ING branch. Keep in mind that the option in the app is not always clearly visible. If you are unable to cancel yourself, a cancellation service can handle this formally on your behalf, ensuring your cancellation is processed correctly.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel ING Creditcard

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling ING Creditcard

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What should I arrange before cancelling my bank account?

Make sure you have stopped or transferred all automatic collections and periodic transfers. Also check if there are any outstanding payments.

How long does it take for my bank account to be closed?

After receiving your cancellation, it usually takes 1-2 weeks for your account to be closed. The bank will first check if there are no outstanding obligations.

Contact details for ING Creditcard

Address
Antwoordnummer 40700, 8900 TE Leeuwarden

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