Customer feedback

Volkswagen Bank customers report that transfers take significantly longer than at other banks. Additionally, customers find that the customer service provides standard responses without offering real solutions. These experiences often lead customers to decide to cancel their account and look for an alternative.

Summary based on public customer feedback.

Cancel your agreement quickly and easily below.

About Volkswagen Bank

Want to cancel your savings account or financing product with Volkswagen Bank? Flexible savings accounts can be cancelled immediately, while savings deposits and loans have fixed terms of 1 to 5 years and can only be terminated at the end of the contract. You can cancel via online banking, by phone or by letter. Through Time to Cancel, you handle the cancellation easily and Volkswagen Bank takes care of the rest.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Volkswagen Bank

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Volkswagen Bank

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What should I arrange before cancelling my bank account?

Make sure you have stopped or transferred all automatic collections and periodic transfers. Also check if there are any outstanding payments.

How long does it take for my bank account to be closed?

After receiving your cancellation, it usually takes 1-2 weeks for your account to be closed. The bank will first check if there are no outstanding obligations.

Contact details for Volkswagen Bank

Address
Gifhorner Straße 57, 38112 Braunschweig
Email
info@vwfsbank.de
Phone
0531 212-0

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