Customer feedback
Customers of 160Million (formerly 168Million) report unclear communication and difficulty stopping donations. The organisation holds a Trustpilot score of 2.2 out of 5 and lost its CBF quality mark. A Radar documentary confirmed concerns about its practices. Multiple donors recommend documenting cancellations in writing to avoid ongoing charges.
Summary based on public customer feedback.
160Million (formerly 168Million) is a charity where you donate monthly via direct debit. There is no legal minimum notice period: you can cancel your donation immediately. Contact the organisation directly at info@160million.nl or call 020 244 0688 to stop your donation. Given the organisation's troubled history — losing its CBF quality mark and rebranding — it is advisable to confirm your cancellation in writing and keep proof that your donation has been stopped.
Your cancellation letter is processed and sent within 24 hours
All cancellation letters are legally reviewed
You always receive confirmation of your cancellation via email and in your dashboard
Often long waiting times and no written proof
Risk of errors and possibly not legally valid
Not always possible and sometimes unclear process
We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.
You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.
Yes, with our CCPA module you can directly request to have all your data deleted.
With our 100% cancellation guarantee, we ensure that your cancellation is accepted.
After receiving your cancellation, the next automatic collection is stopped. The charity is required to process your cancellation immediately.
Some charities offer the option to temporarily pause your donation. It's best to discuss this directly with the charity.
See all Charity services you can cancel with Time to Cancel.
View all Charity services →Here you will find all information about cancelling 160million
160Million
Keizersgracht 241
1016 EA Amsterdam
July 13, 2026
Subject: Cancellation 160Million
Dear Sir or Madam,
I am writing to notify you that I am discontinuing my financial support to your organization, effective immediately. Please cancel any recurring payment or ACH debit authorization on file and stop any further charges.
My contact information is as follows:
Furthermore, I request, in accordance with the provisions of the California Consumer Privacy Act (CCPA), immediate deletion of all my personal data as defined under the CCPA, except as provided in Section 1798.105 CCPA.
Please email written confirmation to the address above that this cancellation is complete and that my personal information has been deleted.
Thank you for your assistance.
Sincerely,