Customer feedback

Donors indicate that the cancellation process at Doctors Without Borders generally goes smoothly. The multiple cancellation options, such as online, by phone, and by email, are appreciated. Some note that processing times may vary and recommend contacting the organization in time to prevent unwanted charges.

Summary based on public customer feedback.

Cancel your donation quickly and easily below.

About Artsen zonder Grenzen

Do you want to cancel your periodic donation to Doctors Without Borders? You can do this in several ways. Log in to the My Donor environment on the website, call 0900-2020520, or send an email to info@amsterdam.msf.org. A written request by post is also accepted. No specific notice period is known, so cancel in time to avoid additional payments being processed.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Artsen Zonder Grenzen

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Artsen Zonder Grenzen

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

When does my recurring donation stop?

After receiving your cancellation, the next automatic collection is stopped. The charity is required to process your cancellation immediately.

Can I pause my donation temporarily instead of cancelling?

Some charities offer the option to temporarily pause your donation. It's best to discuss this directly with the charity.

Contact details for Artsen zonder Grenzen

Address
Plantage Middenlaan 14, 1018 DD Amsterdam
Email
info@amsterdam.msf.org
Phone
0800 0102

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