Customer feedback

Members of Balans generally find the cancellation process straightforward, but some report uncertainty about whether their cancellation form was properly processed, occasionally resulting in unexpected invoices. It is therefore advisable to submit your cancellation in writing well in advance and to keep a record of your confirmation.

Summary based on public customer feedback.

Cancel your donation quickly and easily below.

About Balans

Balans is a Dutch association for parents of children with learning and behavioural difficulties. As a member, you pay an annual membership fee. To cancel your membership, you must do so in writing – either by post or via the online cancellation form on balansdigitaal.nl. A one-month notice period applies, and cancellation is preferred before the end of the calendar year. With Time to Cancel, you quickly create the correct cancellation letter, ensuring your request is properly submitted and processed by Balans.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Balans

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Balans

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

When does my recurring donation stop?

After receiving your cancellation, the next automatic collection is stopped. The charity is required to process your cancellation immediately.

Can I pause my donation temporarily instead of cancelling?

Some charities offer the option to temporarily pause your donation. It's best to discuss this directly with the charity.

Contact details for Balans

Address
Kosterijland 7, 3981 AJ Bunnik
Email
info@balansdigitaal.nl
Phone
030-2255050

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