Customer feedback

Customers report that cancelling Child-Help by phone can be difficult, as staff may try to persuade donors to continue. Cancelling in writing generally goes more smoothly and without pressure. There is no minimum contract period, meaning the donation can be stopped immediately upon correct cancellation.

Summary based on public customer feedback.

Cancel your donation quickly and easily below.

About Child-Help

Do you want to cancel your donation to Child-Help? Child-Help supports children with spina bifida and hydrocephalus through automatic direct debit. You can cancel immediately, as there is no minimum contract period. Cancelling by phone is possible, but staff may try to persuade you to continue. It is therefore recommended to cancel in writing via letter or email. Time to Cancel drafts a proper cancellation letter for you, ensuring your donation is stopped quickly and without pressure.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Child Help

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Child Help

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

When does my recurring donation stop?

After receiving your cancellation, the next automatic collection is stopped. The charity is required to process your cancellation immediately.

Can I pause my donation temporarily instead of cancelling?

Some charities offer the option to temporarily pause your donation. It's best to discuss this directly with the charity.

Contact details for Child-Help

Address
Postbus 40, 2130 AA Hoofddorp
Email
info@child-help.nl
Phone
088-116 3740

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