Customer feedback

Customers report that signing up was easy, but cancelling felt more difficult. Staff sometimes call to ask for reasons behind the decision. The emotional connection to the sponsored child is experienced by some former sponsors as pressure. The actual cancellation is considered administratively straightforward once the request has been submitted.

Summary based on public customer feedback.

Cancel your donation quickly and easily below.

About Compassion

Want to cancel your Compassion child sponsorship? You can cancel at any time with no minimum contract period. Cancel by phone at 055 599 44 22 during office hours, or through the online form on compassion.nl. Be aware that staff may ask about your reasons for cancelling and highlight the impact on your sponsored child. Once you make contact, the practical cancellation process is straightforward.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Compassion

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Compassion

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

When does my recurring donation stop?

After receiving your cancellation, the next automatic collection is stopped. The charity is required to process your cancellation immediately.

Can I pause my donation temporarily instead of cancelling?

Some charities offer the option to temporarily pause your donation. It's best to discuss this directly with the charity.

Contact details for Compassion

Address
Postbus 1340, 7301 BN Apeldoorn
Email
info@compassion.nl
Phone
055 599 44 22

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