Customer feedback

Donors find cancelling with Cordaid to be a difficult process. Cancelling by phone can lead to waiting times of up to 45 minutes and persistent persuasion attempts. Several donors report that payments continued after cancellation. Door-to-door recruitment is also described as aggressive and misleading. A written cancellation proves more reliable.

Summary based on public customer feedback.

Cancel your donation quickly and easily below.

About Cordaid

Do you want to cancel your recurring donation to Cordaid? You can cancel immediately, as there is no minimum contract period. Officially, you can do this by email at info@cordaid.nl or by post. Cancelling by phone is formally possible, but in practice leads to long waiting times and persistent attempts to convince you to stay. A written cancellation is faster and hassle-free. Cordaid will then process the cancellation of your direct debit.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Cordaid

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Cordaid

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

When does my recurring donation stop?

After receiving your cancellation, the next automatic collection is stopped. The charity is required to process your cancellation immediately.

Can I pause my donation temporarily instead of cancelling?

Some charities offer the option to temporarily pause your donation. It's best to discuss this directly with the charity.

Contact details for Cordaid

Address
Postbus 16440, 2500 BK Den Haag
Email
info@cordaid.org
Phone
070 313 6300

Want to cancel more Charity services?

See all Charity services you can cancel with Time to Cancel.

View all Charity services →