Customer feedback

Customers report mixed experiences when cancelling with Dierenbescherming. Some members find customer service difficult to reach, with complaints about not being called back and responsibility being deflected. Cancelling donations after a bereavement can be particularly challenging. Sending a written cancellation helps ensure your request is properly received and processed.

Summary based on public customer feedback.

Cancel your donation quickly and easily below.

About Dierenbescherming

As a member of Dierenbescherming, you support animal welfare in the Netherlands through a monthly contribution from €3 or an annual payment. Want to cancel your membership? Take into account a notice period of 1 month. You can cancel via the online form at dierenbescherming.nl, by phone at 088 811 30 00, or by email. Through Time to Cancel, we send a proper cancellation letter on your behalf and you receive confirmation of dispatch.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Dierenbescherming

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Dierenbescherming

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

When does my recurring donation stop?

After receiving your cancellation, the next automatic collection is stopped. The charity is required to process your cancellation immediately.

Can I pause my donation temporarily instead of cancelling?

Some charities offer the option to temporarily pause your donation. It's best to discuss this directly with the charity.

Contact details for Dierenbescherming

Address
Postbus 85980, 2508 CR Den Haag
Phone
088 81 13 000

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