Customer feedback

Donors report that cancelling with ERFO is not possible through an online form and requires phone or written contact instead. This is seen as inconvenient compared to the straightforward sign-up process. The lack of transparency around the exact cancellation procedure causes confusion and extra effort for donors who wish to stop their recurring donation.

Summary based on public customer feedback.

Cancel your donation quickly and easily below.

About ERFO

ERFO is a charity that collects donations for research into hereditary conditions through a recurring SEPA direct debit authorisation. There is no legal notice period, meaning you can cancel your donation with immediate effect. Cancellation is done by contacting ERFO via email or phone. No online cancellation form is available, so you need to find the correct contact details yourself. Through Time to Cancel, your cancellation is submitted to ERFO quickly, easily, and with verified proof of delivery.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Erfo

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Erfo

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

When does my recurring donation stop?

After receiving your cancellation, the next automatic collection is stopped. The charity is required to process your cancellation immediately.

Can I pause my donation temporarily instead of cancelling?

Some charities offer the option to temporarily pause your donation. It's best to discuss this directly with the charity.

Contact details for ERFO

Address
Postbus 500, 3440 AM WOERDEN
Email
erfocentrum@erfocentrum.nl
Phone
0348 - 437 690

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