Customer feedback

Donors report that cancelling their monthly donation generally goes smoothly. The absence of a fixed notice period is appreciated. Some choose to stop the direct debit through their bank, while others contact the Hersenstichting directly. Customer service is generally rated as helpful and cooperative during the cancellation process.

Summary based on public customer feedback.

Cancel your donation quickly and easily below.

About Hersenstichting

Do you want to cancel your monthly donation to the Hersenstichting (Dutch Brain Foundation)? The foundation raises funds for research into and prevention of brain disorders. There is no fixed notice period. You can cancel your recurring authorization through your bank by blocking the direct debit, or by contacting the Hersenstichting directly. Make sure to have your donor number available for a smooth process.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Hersenstichting

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Hersenstichting

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

When does my recurring donation stop?

After receiving your cancellation, the next automatic collection is stopped. The charity is required to process your cancellation immediately.

Can I pause my donation temporarily instead of cancelling?

Some charities offer the option to temporarily pause your donation. It's best to discuss this directly with the charity.

Contact details for Hersenstichting

Address
Postbus 191, 2501 CD Den Haag
Email
info@hersenstichting.nl
Phone
070 - 360 48 16

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