Customer feedback

Hivos donors report that canceling the monthly donation generally goes reasonably smoothly. Since no legal notice period applies, the direct debit authorization is stopped relatively quickly. Some donors mention that they would appreciate clearer communication about the cancellation process through the Hivos website.

Summary based on public customer feedback.

Cancel your donation quickly and easily below.

About Hivos

Do you want to cancel your monthly donation to Hivos? Hivos is an international development organization where you donate periodically via direct debit authorization. There is no legal notice period applicable, meaning you can cancel your donation relatively quickly. Contact Hivos directly to cancel your donation. Make sure to have your personal details and banking information ready to ensure the process goes smoothly.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Hivos

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Hivos

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

When does my recurring donation stop?

After receiving your cancellation, the next automatic collection is stopped. The charity is required to process your cancellation immediately.

Can I pause my donation temporarily instead of cancelling?

Some charities offer the option to temporarily pause your donation. It's best to discuss this directly with the charity.

Contact details for Hivos

Address
Postbus 85565, 2508 CG Den Haag
Email
donateurs@hivos.nl
Phone
070-3765500

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