Customer feedback

Kansfonds donors report that the cancellation process is not always straightforward, with uncertainty about how to correctly stop their donation. The one-month notice period and the requirement to cancel by email or letter can cause confusion. A cancellation service provides reassurance for those who want to ensure their request is handled correctly.

Summary based on public customer feedback.

Cancel your donation quickly and easily below.

About Kansfonds

As a donor to Kansfonds, you support vulnerable people in the Netherlands through a recurring donation and direct debit authorisation. If you wish to cancel your donation, you can do so by email or letter. Please note a one-month notice period. Through Time to Cancel, you arrange your cancellation quickly and easily, after which Kansfonds takes over the formal processing. This ensures your request is received correctly and on time.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Kansfonds

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Kansfonds

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

When does my recurring donation stop?

After receiving your cancellation, the next automatic collection is stopped. The charity is required to process your cancellation immediately.

Can I pause my donation temporarily instead of cancelling?

Some charities offer the option to temporarily pause your donation. It's best to discuss this directly with the charity.

Contact details for Kansfonds

Address
Postbus 156, 1200 AD Hilversum
Email
info@kansfonds.nl
Phone
035 624 96 51

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