Customer feedback

Ourtime customers report difficulties cancelling, especially after account hacks or password changes that make logging in impossible. Customer service responds slowly. Some users are forced to block payments through their bank. Using a cancellation service is seen as a practical solution when direct account access is unavailable.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Ourtime

Want to cancel your Ourtime subscription? Make sure to do so before the next renewal date, as your subscription continues until the end of the paid period. You can cancel via your account settings on ourtime.nl under 'Manage Subscription' → 'Cancel'. If that doesn't work, you can also contact customer service by email or phone. No longer have access to your account? A cancellation service can handle the cancellation for you without account access.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Ourtime

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Ourtime

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

How do I ensure my profile is deleted?

With our CCPA module, you can directly request deletion of your profile and personal data. This is separate from cancelling your subscription.

Does automatic renewal stop immediately after cancellation?

After receiving your cancellation, the provider must immediately stop automatic renewal. Your subscription usually continues until the end of the paid period.

Contact details for Ourtime

Address
53, rue de Châteaudun, 75009 Paris
Email
customercare@help.lexa.nl

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