Customer feedback

Customers of Second Love report that cancelling a subscription can sometimes be unclear. The automatic renewal is considered frustrating when not cancelled in time. Users advise paying close attention to the notice period and keeping confirmation of cancellation to avoid disputes over unwanted renewals.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Second Love

Second Love is a dating site for married or committed individuals. You can subscribe to a premium membership for 1, 3, or 6 months, which renews automatically. To avoid unwanted renewals and additional charges, it is important to cancel your subscription on time. Make sure you are aware of the applicable notice period and use the correct cancellation method to successfully end your membership.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Second Love

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Second Love

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

How do I ensure my profile is deleted?

With our CCPA module, you can directly request deletion of your profile and personal data. This is separate from cancelling your subscription.

Does automatic renewal stop immediately after cancellation?

After receiving your cancellation, the provider must immediately stop automatic renewal. Your subscription usually continues until the end of the paid period.

Contact details for Second Love

Address
Postbus 85209, 3009 ME Rotterdam
Email
info@secondlove.nl
Phone
0031 10 7142266

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