Customer feedback

Customers of 123energie Gas report that cancelling their contract is often a frustrating experience. Many are caught off guard by automatic renewals and significant price increases they were not informed about in advance. The cancellation process is frequently described as a struggle, partly because contract end dates and required details are not always clear.

Summary based on public customer feedback.

Cancel your agreement quickly and easily below.

About 123energie Gas

Want to cancel your gas subscription with 123energie Gas? You need to give notice at least 3 months before the end of your annual contract. If you miss this deadline, your contract will automatically renew. Cancellation is possible by post or email. Using Time to Cancel ensures your cancellation is handled correctly and on time, so you can be confident that 123energie Gas receives all the right information without any hassle.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel 123energie Gas

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling 123energie Gas

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

Can I cancel my energy contract at any time?

With an indefinite contract, you can cancel at any time with a notice period of 30 days. With a fixed-term contract, you can cancel mid-term, but then you may have to pay a cancellation fee.

What happens to my energy if I cancel without switching?

If you cancel without switching to another supplier, you may be disconnected. It is therefore advisable to first conclude a new contract before cancelling.

Contact details for 123energie Gas

Address
Wredestr. 35, 67059 Ludwigshafen
Email
info@123energie.de
Phone
0621/57057-3123

Want to cancel more Energy services?

See all Energy services you can cancel with Time to Cancel.

View all Energy services →