Customer feedback

BayWa Energie customers report that cancellation terms differ per product and can sometimes be unclear. It is important to read the contract carefully and cancel in writing. Some customers find it difficult to determine the correct notice period and recommend taking action well in advance.

Summary based on public customer feedback.

Cancel your agreement quickly and easily below.

About BayWa Energie

BayWa Energie supplies energy products such as pellets, heating oil and electricity through delivery contracts or subscriptions. The notice period varies per product, so check your contract for the exact terms. Make sure you submit your cancellation in writing and take the applicable notice period into account. Through our cancellation service, you can quickly and easily cancel your BayWa Energie contract without any hassle.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Baywa Energie

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Baywa Energie

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

Can I cancel my energy contract at any time?

With an indefinite contract, you can cancel at any time with a notice period of 30 days. With a fixed-term contract, you can cancel mid-term, but then you may have to pay a cancellation fee.

What happens to my energy if I cancel without switching?

If you cancel without switching to another supplier, you may be disconnected. It is therefore advisable to first conclude a new contract before cancelling.

Contact details for BayWa Energie

Address
Arabellastr. 4, 81925 München
Email
info1@baywa.de
Phone
0800-7241640

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