Customer feedback

Budget Energie customers report issues with misleading sales practices, where people sometimes unknowingly signed a contract. Representatives allegedly posed as employees of other energy companies. The cancellation process itself runs through customer service or online, but customers advise keeping a close eye on contract terms and end dates.

Summary based on public customer feedback.

Cancel your agreement quickly and easily below.

About Budget Energie

Budget Energie supplies gas and electricity to Dutch households with fixed or variable rates. With a fixed contract of 1 or 3 years, you can only cancel on the end date or when moving. For a variable contract, a 1-month notice period applies. You can cancel by phone at 020-2055555, by email or through Mijn Budget Energie. If you switch to another supplier, they will automatically handle the cancellation for you.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Budget Energie

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Budget Energie

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

Can I cancel my energy contract at any time?

With an indefinite contract, you can cancel at any time with a notice period of 30 days. With a fixed-term contract, you can cancel mid-term, but then you may have to pay a cancellation fee.

What happens to my energy if I cancel without switching?

If you cancel without switching to another supplier, you may be disconnected. It is therefore advisable to first conclude a new contract before cancelling.

Contact details for Budget Energie

Address
Postbus 16326, 2500 BH Den Haag
Email
persvoorlichting@nutsgroep.nl
Phone
0031 800 9009

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