Customer feedback

Customers of Dong Energy (Ørsted) report that the cancellation process can sometimes be unclear, especially for business contracts. Communication regarding contract terms and notice periods is experienced as inconsistent. Some customers mention that it takes some effort to fully complete the cancellation process and receive confirmation.

Summary based on public customer feedback.

Cancel your agreement quickly and easily below.

About Dong Energy (Orsted)

Want to cancel your business energy subscription with Dong Energy (Ørsted)? The exact notice period and cancellation method may vary depending on your contract. It is important to review your contract terms before cancelling. Our cancellation service helps you navigate the process smoothly, ensuring everything is handled correctly and you are not unnecessarily tied to your current energy contract.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Dong Energy (orsted)

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Dong Energy (orsted)

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

Can I cancel my energy contract at any time?

With an indefinite contract, you can cancel at any time with a notice period of 30 days. With a fixed-term contract, you can cancel mid-term, but then you may have to pay a cancellation fee.

What happens to my energy if I cancel without switching?

If you cancel without switching to another supplier, you may be disconnected. It is therefore advisable to first conclude a new contract before cancelling.

Contact details for Dong Energy (Orsted)

Address
Koninginnegracht 19, 2514 AB Den Haag
Email
info_nl@orsted.nl
Phone
0031 70 26 20 455

Want to cancel more Energy services?

See all Energy services you can cancel with Time to Cancel.

View all Energy services →