Customer feedback

Essent customers report mixed experiences when cancelling their energy contract. Some appreciate the clear contract terms, while others find it difficult to submit their cancellation on time. The 30-day notice period for variable contracts is generally considered reasonable, though automatic renewal sometimes leads to frustration among customers.

Summary based on public customer feedback.

Cancel your agreement quickly and easily below.

About Essent

Want to cancel your energy contract with Essent? For variable contracts, a 30-day notice period applies. If you have a fixed-term contract, you can cancel free of charge at the end of the contract period. Essent offers both gas and electricity contracts for private and business customers, with fixed terms of 1 to 3 years. Make sure to submit your cancellation on time to avoid extra costs or automatic renewal.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Essent

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Essent

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

Can I cancel my energy contract at any time?

With an indefinite contract, you can cancel at any time with a notice period of 30 days. With a fixed-term contract, you can cancel mid-term, but then you may have to pay a cancellation fee.

What happens to my energy if I cancel without switching?

If you cancel without switching to another supplier, you may be disconnected. It is therefore advisable to first conclude a new contract before cancelling.

Contact details for Essent

Address
Willemsplein 4, 5211 AK s-Hertogenbosch
Email
noreply@essent.nl
Phone
0031 800 3773680

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