Customer feedback

Customers of SEPA Green report that the cancellation process is not always straightforward. Uncertainty about notice periods and automatic renewals can cause confusion. Cancelling correctly and on time is essential to avoid unwanted contract extensions.

Summary based on public customer feedback.

Cancel your agreement quickly and easily below.

About SEPA Green

SEPA Green is a green energy supplier offering electricity and/or gas contracts, typically for 1 or 2 years, which are automatically renewed. If you want to cancel your contract, check your agreement for the exact notice period and cancellation method. Our cancellation service handles the process quickly and correctly on your behalf, ensuring everything is done according to the terms and conditions.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Sepa Green

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Sepa Green

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

Can I cancel my energy contract at any time?

With an indefinite contract, you can cancel at any time with a notice period of 30 days. With a fixed-term contract, you can cancel mid-term, but then you may have to pay a cancellation fee.

What happens to my energy if I cancel without switching?

If you cancel without switching to another supplier, you may be disconnected. It is therefore advisable to first conclude a new contract before cancelling.

Contact details for SEPA Green

Address
Buurserstraat 244a, 7544 RG Enschede
Email
info@sepagreen.nl
Phone
0031 88 0124800

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