Customer feedback

Lucky Day customers experience difficulty cancelling, as this must be done through the app store rather than directly through the app. Many users discover too late that they have started a paid subscription after a free trial. Internationally, there are complaints about unexpected charges and confusion about the cancellation process.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Lucky Day

Lucky Day has no fixed cancellation period: you can cancel at any time and your access continues until the end of the paid period. Cancellation is not done through the app itself, but through the app store. Go to Google Play or the Apple App Store and select 'Manage Subscriptions' in your account settings. Make sure to cancel in time to avoid being charged unexpectedly after a free trial period.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Lucky Day

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Lucky Day

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

When does my participation stop after cancelling a lottery?

After receiving your cancellation, your participation usually stops at the next draw for which no tickets have been purchased yet. This may vary per lottery.

Can I undo my cancellation of a lottery?

Yes, if you change your mind, you can re-register with the relevant lottery. You then often get a new customer number and there may be welcome offers again.

Contact details for Lucky Day

Address
Laan van Hoornwijck 55, 2289 DG Rijswijk
Email
idin@nederlandseloterij.nl
Phone
070-550 08 06

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