Customer feedback

Customers report that cancelling their Staatsloterij membership generally goes smoothly via the website, phone, or email. It is important to cancel in time to prevent automatic participation in the next draw. Some customers advise keeping the cancellation confirmation safe for future reference.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Staatsloterij

Do you want to cancel your automatic membership with Staatsloterij? You currently participate automatically in every draw via a standing order. You can cancel easily through Mijn Staatsloterij on the website, by phone, or by email. Log in to your account and select 'Deelname beëindigen' to end your participation. Make sure to cancel in time to avoid being included in the next draw. Check your bank statements after cancellation.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Staatsloterij

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Staatsloterij

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

When does my participation stop after cancelling a lottery?

After receiving your cancellation, your participation usually stops at the next draw for which no tickets have been purchased yet. This may vary per lottery.

Can I undo my cancellation of a lottery?

Yes, if you change your mind, you can re-register with the relevant lottery. You then often get a new customer number and there may be welcome offers again.

Contact details for Staatsloterij

Address
Laan van Hoornwijck 55, 2289 DG Rijswijk
Email
klantenservice@staatsloterij.nl
Phone
0900 - 300 40 60

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