Customer feedback

Customers report that cancelling VriendenLoterij is generally possible through multiple channels, including the website, phone, and social media. Some users find the process straightforward, while others mention difficulties with timely processing of their cancellation or receiving a proper confirmation.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About VriendenLoterij (voorheen Bankgiroloterij)

Want to cancel your VriendenLoterij (formerly Bankgiroloterij) subscription? You can do so through Mijn Omgeving on vriendenloterij.nl, by calling customer service, or by sending a private message on Facebook or Instagram. VriendenLoterij offers monthly and annual lottery subscriptions with automatic direct debit payments. Make sure to respect the cancellation notice period to avoid unnecessary charges. Always check for a confirmation after submitting your cancellation request.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Vriendenloterij (voorheen Bankgiroloterij)

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Vriendenloterij (voorheen Bankgiroloterij)

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

When does my participation stop after cancelling a lottery?

After receiving your cancellation, your participation usually stops at the next draw for which no tickets have been purchased yet. This may vary per lottery.

Can I undo my cancellation of a lottery?

Yes, if you change your mind, you can re-register with the relevant lottery. You then often get a new customer number and there may be welcome offers again.

Contact details for VriendenLoterij (voorheen Bankgiroloterij)

Address
Beethovenstraat 200, 1077 JZ Amsterdam
Email
ledenservice@vriendenloterij.nl
Phone
088 - 020 10 20

Want to cancel more Lotteries services?

See all Lotteries services you can cancel with Time to Cancel.

View all Lotteries services →