Customer feedback

ATU customers report issues with poor in-store customer service and incorrect orders. There are also complaints about excessive wheel nut torques causing damage to rims. Expectations are frequently not met. The cancellation process itself is handled by letter or email, though many customers are unaware that the card renews automatically each year.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About A.T.U-Card

The A.T.U-Card is an annual loyalty card subscription from ATU, a specialist in car parts and services. To cancel, you must notify ATU at least 6 weeks before the end of your card year. Cancellation is possible by letter or email. Be aware that the card renews automatically if you don't cancel in time. Time to Cancel helps you submit your cancellation correctly and on time, after which ATU handles the further processing.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel A.t.u Card

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling A.t.u Card

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What is the usual notice period for service contracts?

Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.

Can I cancel my service contract immediately if I'm dissatisfied?

In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.

Contact details for A.T.U-Card

Address
Dr.-Kilian-Straße 11, 92637 Weiden
Email
support@de.atu.eu
Phone
0961-3 06 58 30

Want to cancel more Service services?

See all Service services you can cancel with Time to Cancel.

View all Service services →