Customer feedback

Customers report unannounced changes to subscription plans and slow customer service that primarily operates through bots. A common complaint is that personal contact details are shared with third parties without consent, leading to unwanted cold calls. The cancellation process itself is available through multiple channels, but response times can be disappointing.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Apollo

Apollo offers monthly and annual subscriptions, often started through a free 14-day trial. There is no fixed cancellation period, but you must cancel before the next renewal date to avoid further charges. You can cancel your subscription through the account settings under 'Billing', by phone at +1 415 800 0000, or via the contact form at apollo.io/contact-us. Make sure to cancel in time to avoid unwanted costs.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Apollo

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Apollo

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What is the usual notice period for service contracts?

Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.

Can I cancel my service contract immediately if I'm dissatisfied?

In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.

Contact details for Apollo

Address
415 Mission St, Floor 37, 94105 San Francisco, CA
Email
info@timetocancel.com
Phone
+1 415 800 0000

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