Customer feedback

Customers report that BILDplus is difficult to cancel due to an unclear account environment and slow customer service. Some experience issues with automatic renewals going unnoticed. There are complaints about chaotic handling after cancellation, incorrect confirmations, and only partial refunds when services were not delivered as promised.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About BILDplus

BILDplus is a digital news subscription that renews automatically. You can cancel monthly with a notice period of 1 month. For an annual subscription, you must cancel before the end of the yearly period, with at least 1 month's notice. You can cancel via your account settings on the BILDplus website or by contacting customer service via email or chat. Through Time to Cancel, you handle this quickly and easily, after which BILDplus processes the formal cancellation.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Bildplus

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Bildplus

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What is the usual notice period for service contracts?

Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.

Can I cancel my service contract immediately if I'm dissatisfied?

In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.

Contact details for BILDplus

Address
Axel-Springer-Str. 65, 10888 Berlin
Email
service@bildplus.de
Phone
030 58585339

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