Customer feedback

Customers report that cancelling Bol.com Select can be difficult in practice. Multiple attempts are sometimes needed before the cancellation is actually processed. Some receive renewal emails or new charges even after cancelling. Customer service is often described as unhelpful. Customers advise keeping proof of cancellation and acting well in advance of the renewal date.

Summary based on public customer feedback.

Cancel your membership quickly and easily below.

About Bol.com Select

Bol.com Select is a paid membership offering benefits such as free delivery and exclusive deals. You pay monthly or annually via direct debit. For an annual membership, you must cancel at least 1 month before the end of your current period. You can cancel through your account under 'My Select'. In practice, many users find this process confusing and unclear. Through Time to Cancel, you can arrange your cancellation quickly and reliably, ensuring you won't be charged unexpectedly again.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Bol.com Select

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Bol.com Select

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What is the usual notice period for service contracts?

Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.

Can I cancel my service contract immediately if I'm dissatisfied?

In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.

Contact details for Bol.com Select

Address
Papendorpseweg 100, 3528 BJ Utrecht
Email
klantenservice@bol.com
Phone
0031 30 310 4999

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