Customer feedback

Customers report difficulties canceling their Brainly Plus subscription. Multiple users describe being charged for months despite repeated cancellation attempts via email. Emails often go unanswered, leaving customers feeling trapped in unwanted subscriptions. Users of the free version also complain about intrusive ads blocking large portions of the screen during use.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Brainly

Want to cancel your Brainly Plus subscription? There is no fixed notice period, but you must cancel before your next billing date to avoid further charges. You can cancel through your account settings on the website, by emailing contact@brainly.com, or via the online contact form. Note that automatic renewal is active by default, so act in time to prevent unwanted charges.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Brainly

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Brainly

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What is the usual notice period for service contracts?

Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.

Can I cancel my service contract immediately if I'm dissatisfied?

In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.

Contact details for Brainly

Address
155 5th Ave, 10010 New York, NY
Email
contact@brainly.com

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