Customer feedback

Customers report unknowingly entering a recurring subscription after a trial box. Multiple automatic payment attempts upon failed transactions can lead to card blocks. The cancellation process through the account generally works correctly, but users advise closely monitoring account status to avoid unexpected charges.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Butternut Box

Butternut Box has no fixed cancellation period: you can cancel your subscription at any time. To cancel, log in to your account at butternutbox.com and select 'Pause or cancel subscription', or send an email to wuff@butternutbox.com. Please note that any delivery already in progress cannot be cancelled. Check your account status in time to avoid unwanted charges.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Butternut Box

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Butternut Box

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What is the usual notice period for service contracts?

Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.

Can I cancel my service contract immediately if I'm dissatisfied?

In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.

Contact details for Butternut Box

Address
Weteringschans 165 C, 1017 XD Amsterdam
Email
blaf@butternutbox.com
Phone
0203 936 4888

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