Customer feedback

Customers report issues with Collagen Vital after receiving a trial package. They receive unexpected invoices and repeated shipments. Returning products is refused, even for health-related reasons. Customers advise cancelling in writing with proof of delivery to avoid further charges.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Collagen Vital

Want to cancel your Collagen Vital subscription? Make sure to cancel before the end of the trial period (usually 14 days), otherwise your subscription renews automatically on a monthly basis. You can cancel by phone or email at klantenservice@collagen-vital.nl. Written cancellation by registered letter is also an option. To ensure your cancellation is processed correctly and on time, consider using a professional cancellation service.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Collagen Vital

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Collagen Vital

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What is the usual notice period for service contracts?

Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.

Can I cancel my service contract immediately if I'm dissatisfied?

In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.

Contact details for Collagen Vital

Address
Siriusstraße 3, 6116 Halle (Saale) Germany
Email
klantenservice@norwegianlab.nl
Phone
031 20 259 57 01

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