Customer feedback

Customers report that cancelling with Dunea is straightforward when moving home. The contract ends automatically once the departure date is provided. Customers appreciate the clear communication around the final invoice, although some find the customer service waiting times to be lengthy.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Dunea

Dunea is the drinking water supplier for a large part of South Holland. A Dunea subscription is linked to your address and connection, not to you personally. You only need to cancel if you are moving. When moving, you inform Dunea of your departure date, after which they will handle the final invoice. There is no fixed notice period. The new occupant will automatically start a new contract.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Dunea

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Dunea

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What is the usual notice period for service contracts?

Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.

Can I cancel my service contract immediately if I'm dissatisfied?

In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.

Contact details for Dunea

Address
Plein van de Verenigde Naties 11-15, 2700 AT Zoetermeer
Email
klantenservice@dunea.nl
Phone
0031 88 347 47 47

Want to cancel more Service services?

See all Service services you can cancel with Time to Cancel.

View all Service services →