Customer feedback

Customers report that cancelling an eBay subscription is a frustrating experience. eBay allegedly actively obstructs cancellations by repeatedly introducing new hurdles. Users describe the process as exhausting and cumbersome, with cancellations sometimes being delayed for weeks despite repeated attempts.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About eBay

eBay offers two types of subscriptions: eBay Plus and a seller account. eBay Plus is a paid subscription with benefits like free shipping and returns, and can be cancelled monthly. A seller subscription is also typically cancellable on a monthly basis, depending on your chosen package. To cancel, you initiate the process through Time to Cancel and then complete the cancellation in your eBay account settings. Be aware that customers report eBay actively makes cancellation difficult with additional hurdles.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Ebay

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Ebay

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What is the usual notice period for service contracts?

Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.

Can I cancel my service contract immediately if I'm dissatisfied?

In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.

Contact details for eBay

Address
Albert-Einstein-Ring 2-6, 14532 Kleinmachnow
Email
info@ebay.de
Phone
0800 7253787

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