Customer feedback

Customers report unexpected charges caused by confusing 'continue' buttons during checkout that automatically add extra products. For example, three clicks resulted in an additional 33 dollars charged beyond the 1.99 dollar trial. The location tracking feature is also reported to be inaccurate, and customer service reportedly refuses to issue refunds.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Familo

Familo offers a three-day trial period for 1.99 dollars that automatically converts into a monthly Premium subscription. Be aware: during checkout, multiple 'continue' buttons may add extra products and charges without your clear consent. You must cancel before the trial ends through the app settings, by emailing support@familo.net, or via the live chat in the app. Always check your bank statements after purchase to avoid unexpected charges.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Familo

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Familo

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What is the usual notice period for service contracts?

Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.

Can I cancel my service contract immediately if I'm dissatisfied?

In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.

Contact details for Familo

Email
support@familo.net

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