Customer feedback

Customers report cancelled or delayed flights without prior warning and issues with the check-in system. Many complaints concern Flyone's refusal to pay legally required EU261 compensation in cash, offering vouchers instead. Waiting times for compensation are long, and customers often have to initiate a dispute to receive their entitled reimbursement.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Flyone

Flyone sells individual flight tickets without a subscription model. Cancellation conditions depend on the fare type chosen. Under EU261 regulations, you are entitled to compensation for cancelled or seriously delayed flights. You can contact Flyone via the Customer Care form on flyone.eu, by email at kiv@flyone.eu, or by phone at +373 22 100003. Be aware that customers report that cash compensation is not always paid out without a dispute.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Flyone

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Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Flyone

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What is the usual notice period for service contracts?

Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.

Can I cancel my service contract immediately if I'm dissatisfied?

In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.

Contact details for Flyone

Address
Bd. Dacia 80/3, MD-2026 Chisinau
Email
kiv@flyone.eu
Phone
+373 22 100003

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