Customer feedback

Customers report issues with misleading hotel information and unexpected currency conversions. A common complaint involves cancelled flights where travelers had to purchase new return tickets without adequate support or compensation. The non-refundable booking conditions make resolving disputes particularly frustrating for affected customers.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Hotwire

Hotwire offers individual bookings for flights, hotels, and rental cars without a subscription model. Most bookings are non-refundable due to Hotwire's opaque pricing model, meaning cancellation after confirmation is generally not possible. If you need to address your booking, you can do so through 'My Trips' in your online account, by phone at 1-866-468-9473, or by emailing support@hotwire.com. Be aware that refunds are rarely granted under standard booking conditions.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Hotwire

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Hotwire

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What is the usual notice period for service contracts?

Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.

Can I cancel my service contract immediately if I'm dissatisfied?

In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.

Contact details for Hotwire

Address
655 Montgomery St #600, 94111 San Francisco, CA
Email
support@hotwire.com
Phone
+1 866 468 9473

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