Customer feedback

Customers report that cancelling an order with Just Eat UK is very difficult once the restaurant has confirmed it. The customer service is described as highly automated and unhelpful. Delivery issues such as late arrivals and unreachable drivers cause frustration, while there is hardly any effective way to reach someone for assistance.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Just Eat UK

Just Eat UK does not offer a subscription but individual meal orders. If you want to cancel an order, you must do so within a few minutes of placing it, before the restaurant confirms the order. You can cancel via 'Order History' in the app. If this is not possible, contact customer service immediately by phone or chat. Do not wait too long, as once the order is confirmed, your options become very limited.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Just Eat Uk

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Just Eat Uk

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What is the usual notice period for service contracts?

Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.

Can I cancel my service contract immediately if I'm dissatisfied?

In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.

Contact details for Just Eat UK

Address
Fleet Place House, 2 Fleet Place, EC4M 7RF Londen
Email
info@timetocancel.com
Phone
+44 344 243 7777

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