Customer feedback

Customers report being automatically enrolled in a €74.99 monthly subscription after purchasing a one-time course. Cancellation is only possible via email to customer service. Multiple users report that their access stops immediately upon cancellation, even though their paid period has not yet expired.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Leaply

Leaply does not offer a simple self-service option to cancel your subscription via the website or app. You need to send an email to support@theleaply.com to cancel your subscription. Note that cancellation only takes effect after confirmation, but your access may stop immediately while your paid period is still active. Also be aware of automatic enrollment in a monthly subscription of €74.99 after purchasing a one-time course.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Leaply

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Leaply

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What is the usual notice period for service contracts?

Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.

Can I cancel my service contract immediately if I'm dissatisfied?

In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.

Contact details for Leaply

Address
Potamos Germasogeias, 4047 Limassol
Email
support@theleaply.com
Phone
31648723453

Want to cancel more Service services?

See all Service services you can cancel with Time to Cancel.

View all Service services →