Customer feedback

Customers report that subscriptions continue to renew after cancellation, with charges persisting despite confirmed cancellations. Users also experience issues with the billing system, which counts contacts that never actively interacted with the bot. Customer support is only accessible via a chatbot, making direct assistance with urgent billing issues difficult.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About ManyChat

ManyChat offers a free basic plan and paid Pro subscriptions on a monthly or annual basis, automatically renewed based on the number of contacts. There is no fixed cancellation period, but you must cancel before the next billing date to avoid being charged again. You can cancel via the account settings on the website or by emailing support@manychat.com. No phone support is available.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Manychat

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Manychat

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What is the usual notice period for service contracts?

Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.

Can I cancel my service contract immediately if I'm dissatisfied?

In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.

Contact details for ManyChat

Address
535 Mission St., Ste 1830, 94105 San Francisco, CA
Email
support@manychat.com

Want to cancel more Service services?

See all Service services you can cancel with Time to Cancel.

View all Service services →