Customer feedback

Customers report issues with orders being cancelled shortly after payment is taken, without clear explanation. Refunds are often slow to arrive, and reaching customer service through the contact form proves difficult. In some cases, multiple contact attempts yield no response, leaving customers without their money for extended periods.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About MedExpress

MedExpress offers individual medication orders through online consultations, with no subscription involved. If you want to cancel an order, you must do so as quickly as possible after placing it, but before the pharmacy has processed it. You can cancel through the account portal or chat function on medexpress.co.uk, or by calling +44 207 112 5210. For any questions about refunds, contact them directly through these same channels.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Medexpress

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Medexpress

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What is the usual notice period for service contracts?

Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.

Can I cancel my service contract immediately if I'm dissatisfied?

In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.

Contact details for MedExpress

Address
87A Worship St, EC2A 2BE London
Email
info@timetocancel.com
Phone
+44 207 112 5210

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