Customer feedback
Mory customers report receiving unexpected invoices of over €138 after ordering a trial package. The automatic renewal is considered unclear and misleading. Cancellation is done via email or the customer portal, but customers strongly advise keeping written confirmation of the cancellation to avoid potential disputes.
Summary based on public customer feedback.
Want to cancel your Mory subscription? Make sure to cancel before the next automatic renewal date to avoid unexpected charges. You can cancel via email or through the customer portal at mory.dk. Contact customer service and submit a clear cancellation request. Be aware that many customers order a trial package but later receive an invoice of over €138. Always ensure you receive written confirmation of your cancellation to avoid disputes.
Your cancellation letter is processed and sent within 24 hours
All cancellation letters are legally reviewed
You always receive confirmation of your cancellation via email and in your dashboard
Often long waiting times and no written proof
Risk of errors and possibly not legally valid
Not always possible and sometimes unclear process
We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.
You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.
Yes, with our CCPA module you can directly request to have all your data deleted.
With our 100% cancellation guarantee, we ensure that your cancellation is accepted.
Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.
In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.
See all Service services you can cancel with Time to Cancel.
View all Service services →Here you will find all information about cancelling Mory
Mory
Siriusstraße 3
6116 Halle (Saale)
July 12, 2026
Subject: Cancellation Mory
Dear Sir or Madam,
I am writing to notify you that I am canceling my service agreement with your company, effective immediately. Please discontinue the service and stop any further charges.
My contact information is as follows:
Furthermore, I request, in accordance with the provisions of the California Consumer Privacy Act (CCPA), immediate deletion of all my personal data as defined under the CCPA, except as provided in Section 1798.105 CCPA.
Please email written confirmation to the address above that this cancellation is complete and that my personal information has been deleted.
Thank you for your assistance.
Sincerely,