Customer feedback

Customers report being charged for automatic renewals without clear advance notice, sometimes weeks before the expiry date. Prices can double or triple after the first introductory year. Users also find the cancellation process confusing and difficult to locate within the account settings, suggesting it may be intentionally hard to find.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Norton

To cancel your Norton subscription, you can contact the company by phone at 1-800-543-3562, via live chat at norton.com/support, or through the virtual assistant Kate on their website. Annual subscribers are entitled to a full refund within 60 days of purchase or renewal. Monthly subscriptions have a 14-day cancellation period. Be aware that auto-renewal is enabled by default and that prices may increase significantly after the first year.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Norton

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Norton

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What is the usual notice period for service contracts?

Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.

Can I cancel my service contract immediately if I'm dissatisfied?

In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.

Contact details for Norton

Address
60 East Rio Salado Parkway, Suite 1000, 85281 Tempe, AZ
Email
info@timetocancel.com
Phone
1-800-543-3562

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