Customer feedback

Customers are dissatisfied with Roomster's automatic subscription renewal, especially since many users only need the service temporarily while searching for a room. Additionally, users have raised concerns about the authenticity of profiles on the platform, questioning the overall reliability of the service.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Roomster

Roomster offers a monthly subscription that allows you to read and respond to messages from potential roommates. The subscription renews automatically, but there is no fixed cancellation period. You can cancel before the next billing date through your account settings under 'Cancel Subscription', by phone at 646-862-2841, or by email at help@roomster.com. Make sure to cancel in time to avoid unwanted renewals.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Roomster

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Roomster

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What is the usual notice period for service contracts?

Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.

Can I cancel my service contract immediately if I'm dissatisfied?

In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.

Contact details for Roomster

Address
285 West Broadway, Suite 410, 10013 New York, NY
Email
help@roomster.com
Phone
+1 646 862 2841

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