Customer feedback

Customers report unexpectedly high additional costs, such as gratuities and limited onboard service. A recurring issue is that staff make verbal promises regarding drink and gratuity packages that are later not honored. This leads to frustration and distrust when canceling or modifying bookings.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Royal Caribbean Cruises

Royal Caribbean Cruises operates with individual cruise bookings and no subscription model. To cancel a booking, you can do so through your online account under 'Manage booking', by phone at 1-800-256-6649, or by email at RoyalGuestRelations@rccl.com. Please note that cancellation terms depend on your booking type and how close you are to the departure date. The later you cancel, the greater the risk of losing your full booking amount. Always review the specific terms of your booking in advance.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Royal Caribbean Cruises

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Royal Caribbean Cruises

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What is the usual notice period for service contracts?

Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.

Can I cancel my service contract immediately if I'm dissatisfied?

In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.

Contact details for Royal Caribbean Cruises

Address
1050 Caribbean Way, 33132 Miami, FL
Email
RoyalGuestRelations@rccl.com
Phone
+1 800 256 6649

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