Customer feedback

Customers report issues with cancelled or delayed deliveries without prior communication. Customer service is slow to respond and does not always adequately resolve membership complaints. A recurring issue involves shoppers processing the delivery address incorrectly, resulting in cancelled orders without any notification to the customer.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Shipt

Want to cancel your Shipt membership? You can do so at any time without a notice period. Your membership benefits remain active until the end of the current billing period. Cancel through the app via Account > Membership > 'Manage/Cancel Membership'. If you have a Target membership, you can also call 205-259-7798 or cancel through the Target app. Both the monthly (€10.99) and annual (€99) plans renew automatically.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Shipt

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Shipt

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What is the usual notice period for service contracts?

Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.

Can I cancel my service contract immediately if I'm dissatisfied?

In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.

Contact details for Shipt

Address
17 20th Street North, Suite 100, 35203 Birmingham, AL
Email
support@shipt.com
Phone
+1 205 502 2500

Want to cancel more Service services?

See all Service services you can cancel with Time to Cancel.

View all Service services →