Customer feedback

Customers report negative experiences, including flights cancelled without any communication and hotel bookings not registered with the accommodation. StudentUniverse offers little assistance with issues and refers customers to the provider's policy. Refunds are often absent, and customers feel left without support when complications arise during their travels.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Studentuniverse

StudentUniverse offers individual bookings for flights, hotels, and travel without a subscription model. If you want to cancel a booking, you are subject to the cancellation policy of the relevant airline or accommodation provider. StudentUniverse itself offers no additional flexibility beyond these policies. You can cancel through your online account or by calling 1-800-272-9676. Be aware that terms vary significantly per provider and that refunds are not guaranteed.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Studentuniverse

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Studentuniverse

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What is the usual notice period for service contracts?

Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.

Can I cancel my service contract immediately if I'm dissatisfied?

In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.

Contact details for Studentuniverse

Address
130 Turner Street, Suite 530, 02453 Waltham, MA
Email
info@timetocancel.com
Phone
1-800-272-9676

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