Customer feedback

Customers report difficulties obtaining refunds after cancellations. The chat-based customer service is often described as slow and unresponsive. A common complaint involves receiving store credit instead of actual refunds, even in cases of cancellation due to circumstances beyond the customer's control, such as visa issues.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About Travelocity

Travelocity operates without a subscription model; each booking has its own cancellation policy set by the supplier. For fully refundable bookings, you can cancel before a specified deadline to receive a full refund. Non-refundable bookings offer limited or no reimbursement. To cancel, log in and navigate to 'My Trips' on the website or app, or call customer service at 1-888-872-8356. Always review the cancellation terms of your specific booking before proceeding.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Travelocity

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Travelocity

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What is the usual notice period for service contracts?

Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.

Can I cancel my service contract immediately if I'm dissatisfied?

In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.

Contact details for Travelocity

Address
1111 Expedia Group Way W, 98119 Seattle, WA
Email
memberservices@travelocity.com
Phone
+1 888 872 8356

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