Customer feedback

Customers report that TruGreen performs or charges for treatments without explicit consent, sometimes outside agreed terms. Canceling through customer service is often described as difficult, with repeated complaints not always leading to a resolution. Multiple users advise canceling early and in writing to avoid unwanted charges.

Summary based on public customer feedback.

Cancel your subscription quickly and easily below.

About TruGreen

TruGreen offers an annual maintenance plan with multiple treatments per season that renews automatically. You can cancel at any time, but to avoid extra charges it is advisable to cancel before the next scheduled treatment. You can cancel by phone at 1-800-464-0171 or by email at customercare@trugreenmail.com. There is no direct cancellation button available on the website. Have your contract number ready to make the process smoother.

Why cancel via Time to Cancel?

Sent within 24 hours

Your cancellation letter is processed and sent within 24 hours

Legally correct

All cancellation letters are legally reviewed

Confirmation guaranteed

You always receive confirmation of your cancellation via email and in your dashboard

How to cancel Trugreen

Compare the options
Recommended

Time to Cancel

  • Handled within 24 hours
  • Legally correct
  • 100% cancellation guarantee
From $5.95

Phone

Often long waiting times and no written proof

Free, but uncertain

Email

Risk of errors and possibly not legally valid

Free, but uncertain

Website

Not always possible and sometimes unclear process

Free, but uncertain

Frequently asked questions about cancelling Trugreen

How quickly is my cancellation arranged?

We send your cancellation within 24 hours. Processing by the company usually takes 2-4 weeks. Check with the company yourself whether the cancellation has been arranged.

What happens after my cancellation?

You immediately receive confirmation from us in your personal dashboard and later confirmation from the company itself. We have no influence on the processing of the cancellation by the company.

Can I have my data deleted?

Yes, with our CCPA module you can directly request to have all your data deleted.

What if my cancellation is refused?

With our 100% cancellation guarantee, we ensure that your cancellation is accepted.

What is the usual notice period for service contracts?

Most service contracts have a notice period of 1 month. For annual contracts, this may be longer. Check the terms of your contract for the exact period.

Can I cancel my service contract immediately if I'm dissatisfied?

In case of demonstrable dissatisfaction or failure to meet agreements, you may be able to cancel your contract immediately. We help you formulate your cancellation correctly.

Contact details for TruGreen

Address
1790 Kirby Pkwy, Suite 300, 38138 Memphis, TN
Email
customercare@trugreenmail.com
Phone
+1 800 464 0171

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